Job Responsibilities (Including but not limited to):

• Monitor and answer incoming phone calls, texts, and emails
• Schedule crews by area with correct timing
• Distribute Thank You cards and various mailings
• Schedule new estimates and recurring clients
• Conduct quality control calls
• Organize and create SOPs as needed
• Monitor and track company programs (referrals, awards)
• Wash and dry towels daily, maintain office cleaning
• Receive deliveries
• Seasonal special projects
• Purchase office supplies

Requirements:

• Must be eligible to work in the United States
• Must complete a background screening including credit check
• Must have a high school diploma
• Must have two years of clerical experience
• Must know how to use Microsoft Office applications (Word, Excel, Outlook, etc...)
• PowerPoint and Google Sheets knowledge is a plus
• Must speak fluent English with a high level of professionalism and customer service etiquette (No use of slang)

Soft Skills:

• Problem-solving
• Communication
• Dependability
• Adaptability
• Detail-oriented
• Great Work Ethic
• Time Management

Pay: 20-25 hourly rate, dependent on experience

Hours: Monday-Friday, 8AM-5PM (Includes an hour lunch from 12PM-1PM)